MEDIATION AND NEGOTIATION

MEDIATION AND NEGOTIATION

A webinar on Mediation and negotiation by Ms. Jessica Crozier. She had started with explaining what is the concept of mediation and negotiation and how it is better than litigation. Then she went on to explain what arbitration, litigation, facilitation, mediation and negotiation. She also explained the concept of what mediation is, who is involved and what steps are involved and if it's binding. Then she started to explain how they are applied. She then went on to explain what negotiation and settlement of disputes was, also explained what the qualities of a negotiator would be such as behaviour/style, focus, strategy, process and information as well as the fundamental elements involved in it. Later she explained about settlement agreements and also about its parties, preamble, terms and conditions, claims, fees, law and jurisdiction and confidentiality. Then concluded the webinar with a question & answer session.