Saveetha School of Law

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Customer Satisfaction from E-Banking Services.”

Customer Satisfaction from E-Banking Services.” 

The special lecture topic on ‘ Customer Satisfaction from E-Banking Services ' in operations management. The speaker Mr.S.Chandrasekaran , Assistant Professor , SRM Easwari Engineering College Ramapuram, Chennai . He delivered different aspect of e banking services like mobile banking , net banking and other financial tractions ,financial notification, SMS alert etc. ,He was mainly focused on challenges and opportunities in banking operations for recend trend. He was discussed about as a lawyer day today faces so many e -banking legal issues and best legal remedial. He explain about internet banking service as a customer satisfaction based on quality for leading private sector banks like a ICICI,HDFC,KOTAK etc, and public sector banking services like BANK OF INDIA,INDIAN Bank ,IOB , PUNJAB & SIND BANK etc.,. He explain more practical example on banking sectors..